Given the coronavirus pandemic and its impact on American society, Data Stream Broadband pledges to:

• To keep low-income subscribers connected during the pandemic.
• To avoid termination of service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic.
• To waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic.
• To keep all Wi-Fi hotspots, open to anyone who needs them.
• To offered available bill forbearance or forgiveness programs during the Covid-19 Pandemic

For additional information please contact Data Stream Customer Service at 877-303-8956

Internet Installation Fees:

Standard Residential installation – $199.99 

(Included during initial service installation)

• Installation and setup of Standard Customer Premise Equipment antenna CPE
• Installation of Standard hardware to mount CPE to the home
• Cabling from CPE to indoor GigaBLAST Router
• Installation and setup of GigaBLAST Router to optimize WiFi coverage in the home
• Installation of Command IQ App on customer’s smart phone
• Installation of IQ Suites (ExperienceIQ and ProtectIQ)
• Installation and setup of VIOP Service if include with initial purchase(Additional equipment fees that may apply if required to complete proper installation)

• Installation of Tripod on roof
• Extended cable length and burial between CPE and household Custom Quote
• Pole/Small Tower mount – Requires Custom Quote
• Tree Mount – Requires Custom Quote

 Internet Service Fees:

Residential Internet Service    

• Monthly Internet Service fee may vary depending on County and serviceability of your location
• Posted Residential internet Speeds represent peak speeds attainable at your location
• First 30-Day Service Guarantee

Professional Class Internet Service   

• Monthly Internet Service fee may vary depending on County and serviceability of your location
• Posted Residential internet Speeds represent peak speeds attainable at your location
• First 30-Day Service Guarantee
• SLA Monitoring

 Business Class Internet Service   

• Posted Business Class Internet Speeds represent peak speeds attainable at your location
• Monthly Internet Service fee may vary depending on County and serviceability of your location
• First 30-Day Service Guarantee
• SLA Monitoring

 CPE Antenna Monthly Lease Fees:

CPE lease fee can vary depending on the type of CPE required to provide the best service possible at your location. (A Data Stream CPE Antenna is required for internet service)

Standard Gain CPE Cat6 rental – $15.00/mth
CPE Telrad 8100, CPE Telrad 9000B

Standard Gain CPE Cat12 rental – $15.00/mth
CPE Telrad 12000

High Gain CPE Cat6 rental – $19.00/mth
CPE Telrad 9000HG, Blinq FWC-110HG

High Gain CPE Cat12 rental – $25.00/mth
Blinq FWC-122HG, CPE BEC 6900

 GigaBLAST Router Purchase and Lease Fees:

Data Stream offers the GigaBLAST WiFi mesh router system to provide full WiFi coverage for your home and outdoor spaces. Depending on the size of your home Data stream will offer the GigaBLAST U6 or GigaBLAST U4 along with an additional U4m mesh extender if needed to provide the best whole home WiFi user experience possible. Both the U6 and U4 can be purchased or leased to own. The DS Blast WiFi router is required to receive Data Stream Broadband Internet Service. Our managed WiFi service provides 24×7 performance monitoring and ongoing software upgrades which assures the best WiFi experience possible. Service calls for customer who currently do not have a GigaBLAST router may result in an $85 trip charge.

Router – Purchase Program

• GigaBLAST U6 $199.99
• GigaBLAST U4 $159.99
• U4m mesh extender $99.99
• $100 trade in available for existing customers with router
• DS Blast WiFi router is required for Data Stream Internet Service
• All purchased routers will be billed $4.99/mth for “Managed WiFi service”. (Includes ProtectIQ)

Router – Lease to Own program

• All DS Blast WiFi Lease programs are for a period of 12 months at which time the monthly fee will be reduced to $4.99/mth for Managed WiFi service. (Includes ProtectIQ)
• DS Blast WiFi $9.99 (Includes Protect IQ)
• DS Blast Enhanced WFi $14.99/mth (Includes Protect IQ)
• DS Blast Ultimate WiFi $19.99/mth (includes ProtectIQ and ExperienceIQ App)
• DS Blast WiFi router is required for Data Stream Internet Service

Manage WiFi Service with Data Stream CommandIQ App

The CommandIQ App puts Data Stream customers in control to create the user experience possible. Today Data Stream offers the ExperienceIQ and ProtectIQ suites which run in the CommandIQ App.

CommandIQ App

• Manage WiFi Service includes ProtectIQ suite
  Secures all your devices from malicious activities and viruses
• Customers can trail the IQ Experience suite Free for 30 days at any time.
  Parental Controls, prioritize Zoom calls, and manage connected devices
• Customers add ExperienceIQ suite at any time for 2.99/mth
• Both the ExperienceIQ and ProtectIQ suites are included in the DS Blast Ultimate WiFi Lease to own package

Data Stream Residential VOIP service:

Residential VOIP service     

• Monthly service $29.99
• Includes: Voicemail, Caller ID, Call waiting, Call forwarding
• IP Phone required; See dsbroadband.com for wireless and desktop phone selection
• Free installation if installed with new Internet Service Plan
• $5.00 discount if bundled with new Internet Service Plan

Residential Home Office service     

• Monthly service $34.99
• Includes: all Residential VOIP features plus Mobile App, Soft Phone, Auto Attendant
• IP Phone required; See dsbroadband.com for wireless and desktop phone selection
• Free installation if installed with new Internet Service Plan
• $5.00 discount if bundled with new Internet Service Plan